F.A.Q. (Frequently Asked Question)

For an instant quote start by checking for availability on your event date.



F.A.Qs. (Frequently Asked Questions)

Tunes

Will you play what I ask you to play?

Yes, I will play what you ask me to play.

What about songs that you don’t have?

I will try to track down any song you request that I currently do not own in time for your event. It is important to provide a list of must have tunes in the online event planner so that I have time to find them or inform you of which if any tunes I’m unable to locate.

Will you play my tunes from my cell phone?

Yes, I have a cable which allows the headphone jack from your IPod to connect to my equipment.

Will you charge the battery in my cell phone?

No.

What about songs with explicit language?

It is always my intent to avoid playing tunes with explicit content that may offend you or any of your guests.

What if my guests request a song with explicit language?

Depending on the song and just how explicit it is I will usually make a judgment call myself. If there are young children at the party I will not play tunes that I know contain explicit language. If it is an adult party I will usually play the requested song. However if the tune is what I consider extremely explicit I will check with you (the person that signed the contract to hire me, or a designated person) first before playing the song. Again, it is never my intent to offend anyone.

What if I don’t know what songs I want played?

Many of my customers just tell me a couple of genres of music that they prefer be played or avoided at their event and this works out just fine. Some customers give no guidance whatsoever as to the type of music they prefer and this has always worked out fine also. I can play a mix of different genres of music and play something for everyone.

Do you play Latin music?

Latin music is not my specialty, I have some latin music but usually do not play much of it unless requested.
Since I’m not able to understand the lyrics I have no way of knowing what the song is about which makes it difficult to select appropriate tunes.

Do you download illegal music from the internet?

No. My music library is high quality and legal.

Payment

Why is the deposit non-refundable?

Your deposit holds your date. Upon receiving your deposit your date is locked in and all others inquiring for the same date are turned away.

What methods of payment do you accept?

I accept MasterCard, VISA, American Express, Discover, and E-Checks via the PayPal online payment system. This means that I have no need to know your credit card information. PayPal is a widely used online payment system used by many people and is very secure.

Do I need a PayPal account to pay you?

No, You can pay me on the PayPal site without setting up an account.

When is final payment (balance) due?

Balance due date is available in the online planner.

Quotes

Please be aware that your date is not reserved until I receive your deposit. The best way to ensure your date is reserved is to pay your deposit online.

In addition to a deposit a signed (electronic via the online planner or paper) contract is necessary for me to perform.

In the event that two customers submit deposit online at the same time I will determine who paid first and refund the second person.

After requesting and receiving a quote how long will you hold my date?

Dates are not held until a deposit is received. I do give out multiple quotes for the same date.
If you have received a quote from me and your date becomes unavailable within a week of me sending the quote I will inform you by email that your date is no longer available.

What’s the best way to ensure my date is reserved?

By paying your deposit online.

If I speak to you on the phone and tell you I will book you is my date reserved?

No, not until the deposit is received and any checks or money orders are cleared. If you do not book me online via electronic payment you risk losing your date.

If I send a check in the postal mail but someone books you online before you receive my check what happens?

The person that booked online and paid the deposit online gets the date. I will return your check or issue a refund.

Is there a discount for week days?

Any discount for a particular day is included in the quote total.

Is there an extra charge for mileage?

Any mileage charge is included in the quote total.

How can some DJs offer lower prices than you?

In addition to my skills as an Emcee and DJ which took many years to develop
I provide a fully legal high quality music library
currently with over 20,000 songs database indexed and searchable on
professional DJ equipment.
I’m able to take requests from your guests and get them
on to keep everyone dancing and having a good time.
In addition I always have backup equipment on hand just in case.
I’m fully insured for liability.
I always show up 1 to 2 hours before your event start time
to ensure everything is setup, tested, and looking good
before your guests arrive.
I provide you with an online event planner allowing you to plan your event
at your convenience. The online planner also allows you to create custom
music play lists. Not all DJ companies will accept play lists from customers
some will not accept requests from your guests during your event.
I provide you with an online guest request system to allow your
guests to get involved, if you choose, by making requests before
your event date, this also ensures I have with me any out of the
ordinary requests that they may have. I subscribe to a professional
DJ compilation and remix service and always have all the latest songs
on hand and of course I have all the most requested party songs.

There are many unprofessional DJ companies that use illegally
downloaded low quality 128 kbps mp3 music files.
If you listen to this music for extended
periods of time you will feel fatigued from it. Also many
are not using professional grade DJ hardware.
Many just use the same laptop computer that they used to
download illegal music to play the music at your event.
In addition many are lacking in basic Emcee and DJ skills.
They may not even have basic liabily insurance.

The other thing to be aware of with the lowest priced DJ is that the
incentive for them to actually show up at your event is very low.
If a higher paying event comes their way you will be lucky if they
even bother to call you to let you know they are not going to be at
your event.
By hiring a professional DJ you have peace of mind and do not have to
worry about wheather or not your DJ is going to show up.

Where can I find more information about mobile DJ costs?

Here is a blog post worth reading if you are interested in understanding the costs involved in a mobile DJ business.
http://djjudgemental.com/new/blog/45/147-why-does-the-dj-cost-so-much

Overtime

Do you charge overtime if my event runs longer than originally quoted?

Yes.

How much do you charge if my event runs an extra hour?

The overtime rate is $75 per half hour.

Wedding Planning

Do you meet with the bride and groom before the wedding to go over the details?

I use an online wedding event planner to obtain all the information I need to know about your wedding.
I’m also available to meet in person and can usually accommodate almost any request.

General Event / Party Planning

How do I tell you what songs I want played at my party?

By logging into the online event planner.

Wedding Ceremony

Do you provide wedding ceremony music?

I can provide wedding ceremony music if it is at the same location as your reception.

Do you have a wireless lapel mic for the officiant?

Yes.

Wedding Reception

Do you do the introductions and other announcements at the wedding reception?

Yes, I make all introductions including introducing all special dances and any other
announcements that need to be made during the reception.

Do you do the ‘Love Story’ that some DJs are advertising?

No, it is my feeling that this takes away from your close friends and family
that perform the toasts and is better received when a close friend or relative
presents the same information..

Will you do the ‘Love Story’ for me?

Sure, I’ll be happy to work with you to incorporate any stories that you would like as
part of your reception.

Outside Events

Will you play in my backyard?

Yes, but I do require shelter from the sun, rain, or anything else that may fall from above.

What happens if a lightning storm happens during the party?

Lightning storms usually last less than 30 minutes. I will unplug the equipment and wait for it to pass assuming rain is not an issue and adequate cover is provided for myself and my equipment. Lightning is bad for you and your guests and bad for DJ equipment.

Sound Equipment

Do you provide microphones?

I bring a wired microphone and a wireless microphone.
I use the wired microphone to make announcements and introductions.
The wireless microphone is typically used for toasts and other guest speakers that prefer to speak from their table and not from the DJ setup.

Can I use your microphones to sing?

Yes.

Do you supply a mixer board?

I use a DJ mixer with mulitiple line inputs for my CD players and other audio sources.
This is different from a mixer board that a live musical performance would require.

Dance Floor Lighting

Do you offer dance floor lighting?

Yes, I offer dance floor lighting.

Projector

Do you provide a projector?

No, not at this time.

Contract

Is the contract necessary?

Yes.

What if I don’t want to sign the contract?

Then please find another DJ service. I can refer you to other services however they also require a signed contract

How do I electronically sign the contract?

  1. Log in to the event planner
  2. In the Contract Agreement section enter your name
  3. Check the check box that confirms that you have read and understand the contract.

Why do you use electronic signature instead of a printed contract?

  1. No contracts being lost in the mail.
  2. No contracts being lost.
  3. No postage expense.
  4. Nothing to print.
  5. Environmentally friendly.

Attire

Will you wear a tuxedo to my event?

No.

What will you wear?

Depending on your event I will dress accordingly.

  • Formal: White button down shirt, black tie, black pants, black shoes, black jacket
  • Informal: Golf/Polo style shirt with collar, black or khaki pants, brown or black shoes
  • Casual: T-Shirt, Jeans, Shorts

Karaoke

Do you provide Karaoke?

No.

Do you sing?

No.

Party Handouts

Do you supply party handouts?

No.

If I supply my own party favors will you hand them out for me?

Yes.

Games

Will you play games with my guests?

I usually do not initiate any games unless this is prearranged in the event planning stage.
My main function at your event is to play music and make announcements.

Kids

Will you keep the kids out of trouble so the parents can enjoy themselves?

If your event requires entertaining young children I’m able to coordinate an additional entertainer that specializes in child entertainment for example a clown, magician or balloon twister.

Will you coordinate a game of musical chairs or freeze dance for the children?

Yes – if you ask me to.

Other

Will you dance and jump around on the dance floor to motivate my guests?

No, This may end up scaring your guests away if I did this.

DJ Ken Stone for your wedding, anniversary, birthday party or almost any other type of event.