F.A.Qs. (Frequently Asked Questions)

• Tunes
• Payment
• Quotes
• Wedding Planning
• General Event / Party Planning
• Outside Events
• Sound Equipment
• Lighting
• Contract
• Attire
• Karaoke
• Other

Tunes

Will you play what I ask you to play?

Yes, I will play what you ask me to play. A list of tunes that I bring to every event is available at http://djkenstone.com/tunes/

What about songs that are not in your list?

I will try to track down any song you request that I currently do not own in time for your event. It is important to provide a list of must have tunes in the online event planner so that I have time to find them or inform you of which if any tunes I'm unable to locate.

Will you play my CDs?

Yes, my equipment is currently capable of playing standard audio CDs.

Will you play songs from my IPod?

Yes, I have a cable which allows the headphone jack from your IPod to connect to my equipment.

Will you charge the battery in my IPod?

No.

What about songs with explicit language?

It is always my intent to avoid playing tunes with explicit content that may offend you or any of your guests.

What if my guests request a song with explicit language?

Depending on the song and just how explicit it is I will usually make a judgment call myself. If there are young children at the party I will not play tunes that I know contain explicit language. If it is an adult party I will usually play the requested song. However if the tune is what I consider extremely explicit I will check with you (the person that signed the contract to hire me, or a designated person) first before playing the song. Again, it is never my intent to offend anyone.

What if I don't know what songs I want played?

Many of my customers just tell me a couple of genres of music that they prefer be played or avoided at their event and this works out just fine. Some customers give no guidance whatsoever as to the type of music they prefer and this has always worked out fine also. I can play a mix of different genres of music and play something for everyone.

Do you play Latin music?

Latin music is not my specialty, I have some latin music in my collection but usually do not play much of it unless requested. Since I'm not able to understand the lyrics I have no way of knowing what the song is about which makes it difficult to select appropriate tunes.

Payment

What methods of payment do you accept?

I accept MasterCard, VISA, American Express, Discover, and E-Checks via the PayPal online payment system. This means that I have no need to know your credit card information. PayPal is a widely used online payment system used by many people and is very secure.

Do I need a PayPal account to pay you?

No, You can pay me on the PayPal site without setting up an account.

Quotes

After requesting and receiving a quote how long will you hold my date?

I don't hold any dates for anyone until a deposit and electronic signature is received. I do give out multiple quotes for the same date and will inform you by email if your date becomes unavailable.

Wedding Planning

Do you meet with the bride and groom before the wedding to go over the details?

I use an online wedding event planner to gain all the information I need to know about your wedding. In addition if you would like to make an appointment to visit my office I have extended hours and can usually accommodate almost any request.

General Event / Party Planning

How do I tell you what songs I want played at my party?

By logging into the online event planner.

Outside Events

Will you play in my backyard?

Yes, but I do require shelter from the sun, rain, or anything else that may fall from above.

What happens if a lightning storm happens during the party?

Lightning storms usually last less than 30 minutes. I will unplug the equipment and wait for it to pass assuming rain is not an issue and adequate cover is provided for myself and my equipment. Lightning is bad for you and your guests and bad for DJ equipment.

Sound Equipment

Why do you use Carvin speakers?

I use Carvin speakers because they are great sounding, highly reliable, Made in the USA, professional speaker systems. I've been using Carvin Amps, and Carvin professional audio equipment since 1980.

Dance Floor Lighting

Do you offer dance floor lighting?

Yes, for an additional charge I offer dance floor lighting.

Contract

Is the contract necessary?

Yes.

What if I don't want to sign the contract?

Then please find another DJ service. I can refer you to other services however they also require a signed contract

How do I electronically sign the contract?

1. Log in to the event planner
2. In the Contract Agreement section enter your name
3. Check the check box that confirms that you have read and understand the contract.

Why do you use electronic signature instead of a printed contract?

1. No more contracts being lost in the mail.
2. No more contracts being lost by me.
3. No more contracts being lost by you.
4. No postage expense.
5. Nothing to print.
6. Environmentally friendly.

Attire

Will you ware a tuxedo to my event?

No.

Karaoke

Do you provide Karaoke?

I've recently updated my equipment to a system that plays and displays karaoke CD+G discs. I currently have a small collection of karaoke tunes.

Will you play my Karaoke discs for me?

My player plays standard CD+G discs. If your discs work in my player we can use them at your event.

Other

Will you dance and jump around on the dance floor to motivate my guests?

No, This may end up scaring your guests away if I did this.